Our service quality is the product of well done strategy and successful implementation.

Strategy and implementation are based on a standardized quality management system according to DIN EN ISO 9001:2000, which is applied in all institutes.

As an interdisciplinary instrument the management system imparts the company principles to all levels of the institutes and navigates the collective and active implementation by the staff members.

The most important task of the system is the settlement of claims as requested by clients and the continual improvement of the institutes by innovative fixes.

While our service is guided by norm, the quality of service is characterized by:

• Our Know How,
• a widespread offer of four companies,
• their close cooperation and therewith the optimal use of any synergy effect,
• the motivation and the activity of highly qualified staff members,
• the resourcing and application of latest technology in process of orders,
• the continual implementation of enhancement.